1.13.1 pl

• Added log parameter to Tickets::getNewComments method to log view new comments
• Added possibility to use TicketComments not only for resource objects
• Fixed error PHP Fatal error: Allowed memory size of N bytes exhausted when updating a component

1.13.0 pl

• add integration with FormIt validator for TicketForm and comments

1.12.1 pl

• fix upload files on front-end updating Tickets

1.12.0 pl

• fix error "date strftime is not a function"
• Ability to upload files in comments

1.11.2 pl

• fix max key length with utf8mb4
• add params description for snippet subscribeAuthor
• allow @INLINE, @FILE binding for tpl in subscribeAuthor
• uri alias_visible
• add navigation button on resource update page

1.11.1 pl

• In snippet TicketComments add option "separatePlaceholder"
• In snippet TicketForm add ability exclude -section for options parents, resources
• Add setting "tickets.max_files_upload"

1.11.0 pl

• Ability to subscribe to the author
• Added new snippet "subscribeAuthor".
• Added chunks "tpl.Tickets.author.email.subscription" and "tpl.Tickets.author.subscribe".

1.10.1 pl

• Fix lost subscribers after saving in mgr

1.10.0 pl

• Allow find by raw comment text in mgr.
• Fix box search, allow find by id less 3 char.
• Add new tab for management subscribe TicketsSection
• Add new policy section_unsubscribe
• Add few fields in customize form set

1.9.5 pl

• Fix typo in mgr/comment/create.
• Fix id comments-tab in mgr.
• Fix broken TicketsConfig on Form after login/logout.
• Allow processing loaded image in the OnFileManagerFileCreate event.

1.9.4 pl

• Fixed sometimes bug with save section properties.
• On update ticket upload files UX improvement.
• Save state "clear cache" on update section ticket.

1.9.3 pl

• Ability to delete ticket on front by owner. And undelete ticket on front if it was deleted by owner.
• Added new TicketForm parameters: &allowDelete, &redirectDeleted, &redirectUnDeleted (for delete on front), &tid (forced update Form without $_REQUEST["tid"]).
• Add sorting with Drag & Drop TicketFile on TicketForm (on save - link with ms2Gallery rank).

1.9.2 pl

• Fixed creating access policies on install or update.

1.9.1 pl

• Ability to create new comments from manager.

1.9.0 pl

• Improved support of MODX 2.7.
• Removed unnecessary files.
• Minimum version is MODX 2.3.

1.8.5 pl

• Fixed possible SQL injections by Agel_Nash.

1.8.4 pl

• The calendar in the manager now respects the "manager_week_start" system setting.

1.8.3 pl

• Fixed removing TicketTotal on removing Ticket.

1.8.2 pl

• Unpublished tickets send code HTTP 403.
• Fixed bug with ability to overwrite properties of TicketsSection when you save it in manager.
• Fixed auto change of "createdon" field in "TicketAuthor" class.
• Fixed comments model.

1.8.1 pl

• Added "kbd" to allowed preformatted tags.
• [#149] Fixed loading rich text editors in controllers (especially TinyMCE).
• [#148] [TicketComments] Fixed the loading of all comments when &thread is not specified.
• [#147] Added an javascript events on save and preview comments and tickets.
• [#135] [TicketComments] Added ability to custom "error" element nesting in javascript.

1.8.0 pl

• Added support of ms2Gallery 2.0.
• TicketFile thumbnails now stored in a separate folder.
• Improved update of ticket form by data from server.

1.7.6 pl

• Fixed the work of TicketMeta with usual resources.
• Removed broken option "&permissions" from snippet TicketForm.
• Fixed possible E_WARNING in plugin at line 50.

1.7.5 pl

• Fixed "total_rating" placeholders in a chunks.
• The TicketMeta snippet now updates document variables on load.

1.7.4 pl

• Fixed bug with dynamic override ticket section on save.

1.7.3 pl

• Some security fixes.

1.7.2 pl

• Fixed the counting of comments of a ticket.

1.7.1 pl

• Updated jQuery.jGrowl to the latest version.
• Fixed the clearing of cache of a resource on save from manager.

1.7.0 pl

• Requires MODX 2.3+
• PSR-2
• System setting "section_content_default" is now empty by default.
• [#139] Added return of id of the saved ticket.
• Added new plugin events: OnBeforeTicketVote, OnBeforeCommentVote, OnBeforeTicketStar, OnBeforeTicketUnStar, OnBeforeCommentStar and OnBeforeCommentUnStar.
• Ability to limit the number of days to vote for a tickets and comments in a sections.
• Ability to require the minimum rating to create a tickets and comments in a section.
• New object "TicketTotal" that stores total values of sections and tickets: rating, comments, views, etc.
• Improved the speed of processing sections with a big number of tickets and comments.

1.6.17 pl

• Updated model for MySQL 5.7.

1.6.16 pl

• [#134] [TicketMeta] Added ability to specify &thread.

1.6.15 pl

• Improved load of pdoTools.

1.6.14 pl

• [#133] Added trailing semicolon for inline scripts.
• [#132] Unset service "action" property before object save.

1.6.13 pl

• Fixed save of TicketAuthorAction with empty rating.

1.6.12 pl

• [#130] Respect section settings on ticket create in manager.

1.6.11 pl

• Chunks of emails now use the lexicons.

1.6.10 pl

• Added escaping of Fenom tags

1.6.9 pl

• [mgr] Added search by author of ticket in tickets list.
• Added new events: OnCommentVote and OnTicketVote.
• Added new events: OnCommentStar, OnCommentUnStar, OnTicketStar, OnTicketUnStar.

1.6.8 pl

• [getTickets] Fixed counting wrong number of views.

1.6.7 pl

• Fixed typo in redirect rule of plugin.
• Returned missing Jevix property sets.
• Improved tables resolver for update really old versions.
• Added autoload of Prettify in default.js

1.6.6 pl

• Improved installation script for MODX 2.4.

1.6.5 pl

• [#126] Fixed possible issue with thread latest comment

1.6.4 pl

• [#125] fixed deletion of dependent objects.

1.6.3 pl

• Improved performance of installer.
• Fixed possibility to create a new comment with specified rating.
• [getTickets] Fixed parameter &toSeparatePlaceholders.

1.6.2 pl

• [mgr] Fixed special checkboxes handling in Ticket panel.
• Improved performance of Tickets saving.

1.6.1 pl

• Improved counting of totals in AuthorProfile.
• More ratings in AuthorProfile.
• [mgr] Improved authors page.

1.6.0 pl3

• [#113] Added ratings for the authors.
• [#122] [TicketComments] Added parameter &requiredFields for snippet.
• [#122] [TicketComments] Improved frontend errors handling.
• [#111] Ability to load any js and css files on Tickets initialization.
• [#87] Added new tab with the all tickets of the site.
• [#83] Improved extension of TicketsSection page.
• [#84] Added profiles of authors.
• [#83] Improved extension of Ticket page.
• [#61] Ability to specify url of comments thread for opening from manager.
• [mgr] Improved Tickets grid on TicketsSection page.
• [mgr] Improved Threads grid.
• [mgr] Improved Comments grid.
• [mgr] More Comments events.
• [mgr] More Threads events.
• [mgr] New method Tickets::loadManagerFiles for 3rd party components.
• Updated MarkItUp to version 1.1.14.
• Updated Plupload to version 2.1.2.
• Added system settings with tree icons for MODX 2.3.
• Code reformat.
• [#120] Fixed permissions in comments processors.
• [#119] Fixed pagination in comments grid.
• [#118] Tickets::sanitizeString can process simple arrays.
• [#117] Fixed work with "tvs_below_content".
• [#114] [getComments] Fixed showDeleted parameter.
• [#108] Improved method TicketThread::buildTree.
• [#107] Fixed missing tag "bad".
• [getComments] Fixed displaying deleted comments.
• [#93] [TicketComments] Fixed notices about unpublished comments to admins.
• [#81] [TicketForm] Added parameter &bypassFields.

1.5.1 pl

• Improved editing html entities in page titles.

1.5.0 pl

• Ability to specify multiple previews for uploaded images in media source.
• [#115] Fixed tickets uri generation.
• [#110] Fixed aggregate connection to modUser in TicketComment.
• [#95] Ability to remove user files for members of group "Administrator".
• Ability to count guests views of pages. New system setting "tickets.count_guests".

1.4.2 pl1

• Improved sanitization of MODX tags in snippet TicketForm.

1.4.2 rc2

• Changed Gravatar url to https protocol.
• Fixed work with MODX 2.3.
• Fixed sort of tickets grid.
• [#100] Fixed tables resolver.
• Fixed rare bug with users combo on advanced site configuration.

1.4.1 pl

• Improved redirect of NotFound tickets in plugin.

1.4.0 pl1

• Fixed bug with listing of all comments in empty section.
• Fixed processing of "tickets.ticket_max_cut" in tickets processor.
• Comments are now using users photo if exists.
• Added parameter "resources" for TicketForm.

1.4.0 pl

• Added section settings.
• Removed system settings "ticket_id_as_alias" and "section_id_as_alias".
• System settings "ticket_show_in_tree_default", "ticket_isfolder_force" and "ticket_hidemenu_force" moved to section settings.
• System settings "default_template", "disable_jevix_default", "process_tags_default" moved to section settings.
• Added ability to specify custom uris for children tickets.
• Added subscriptions for sections of tickets.
• Added chunks "tpl.Tickets.ticket.email.subscription" and "tpl.Tickets.sections.wrapper".
• New methods: TicketsSection:Subscribe() and TicketsSection::isSubscribed().
• Added new system setting "ticket_max_cut". Now you can specify length of text without tag "cut".
• Added ability to add tickets and comments into favorites.
• Added new snippet "getComments".
• Added new snippet "getStars".
• Added ability to publish and unpublish tickets.
• Added new system setting "unpublished_ticket_page".
• Added ability to upload files for tickets.
• Added permissions for work with files.
• Improved contexts support.
• Improved parameter "returnIds" in snippets.
• Improved handling of "ticketForm" properties and sections verification.
• Improved notifications about unpublished comments and tickets.
• Improved vote for any resource with TicketMeta.
• Improved list chunks.
• [TicketForm] Added ability to disable sisyphus for any fields by setting class "disable-sisyphus".
• [TicketComments] Added parameter "autoPublishGuest" for more flexible management of comments.
• [#80] Fixed innerJoin in getTickets.
• [#76] Fixed auto publication of tickets.
• [#75] Ability to vote for any resource.
• [#74] Fixed ticket panel for new versions of MODX.
• [#72] Fixed handling TVs.
• [#64] Fixed forced processing of introtext by Jevix.
• [mgr] Disabled ability to delete comment via update form.
• Fixed default template on ticket creation.
• Fixed saving ticket properties.

1.3.0 rc3

• [#59] Added changing of opacity of bad comments.
• [#58] Fixed switching the document class from modDocument to Ticket.
• [#57] Added more user placeholders to preview and create comment.
• [#56] Added field "description".
• [#55] Fixed changing of alias when user edit ticket from frontend.
• Added placeholder [[+idx]] to comments.
• Added rating of comments.
• Added rating of tickets.
• Added new snippet TicketMeta.
• Added moving to the parent comment and back.
• Improved snippet TicketLatest.
• Improved clearing of cache right after ticket creation.
• Added checkbox "show_in_tree" in the panel of Ticket.
• Added system setting "ticket_show_in_tree_default".
• Changed some default system setting.
• Added column "owner" to "TicketVote" for select rating of users.
• Added hotkeys for preview and submit tickets and comments.
• Added anonymous comments.
• Added simple math captcha for anonymous users.
• Removed inline onclick events.
• Fixed checking of "requiredFields" in TicketForm.
• Fixed restoring of old data in new ticket form by Sisyphus.
• Improved javascript for Internet Explorer.
• Improved snippets because closed thread can contain comments.

1.2.4 rc5

• Improved update chunks on package upgrade.
• Fixed word "Array" when no tickets in section.
• Added requirement of pdoTools 1.9.x.
• Thread and comments are removed along with the page.
• Added aggregate relationship "Resource" for TicketThread.
• Added parameter "context" in snippet "TicketForm".
• Action.php works with respect to contexts.
• Fixed web/sections/getlist processor.
• Changed permission in mgr/comment/update from "update_document" to "comment_save".

1.2.4 rc1

• Added two system settings: "section_id_as_alias" and "ticket_id_as_alias".
• Added "uri_override" checkbox.
• Improved snippets getTickets and getTicketsSection.
• Improved snippet "TicketForm" - see new properties.
• Improved chunks for working on iOS.
• Updated chunks for Bootstrap 3.
• Ability to update chunks on package upgrade.
• Removed chunk "tpl.Tickets.form.section.row".
• Fixed placeholder [[+children]] when fastMode = 0 in TicketComments.
• Ability to move comment from one thread to another.
• Improved check of users authentication.
• [#54] Field idx in TicketsSection.
• [#47] Auto hide "new comment" button.
• [#43] Parameter &redirectUnpublished in TicketForm.

1.2.3 pl3

• Fixed requirement of TicketThread in snippet TicketLatest for showing last tickets.
• Improved snippet TicketLatest.
• [#52] Fixed checkboxes, again.
• Fixed duplicate replies in TicketComments when fastMode = 0.
• Removed user and email inputs in comment window in manager.

1.2.2 pl

• Fixed load of CMP scripts

1.2.1 pl1

• Fixed page with TicketsSection in manager for work in php 5.5.

1.2.0 pl

• Replaced virtual field "comment" in TicketThread to real.
• Optimized snippet "getTicketsSections" for work on big sites.

1.1.3 pl

• [#50] Added button for ticket duplicate in section grid.
• Improved two comboboxes in manager: "createdon" and "parent".

1.1.2 pl

• [#51] Fixed work of checkboxes in manager.

1.1.1 pl

• Improved load of pdoTools.
• Improved registration of javascript on frontend.
• Updated jQuery to version 1.10.2.
• Updated jQuery.Form to version 20131017.
• Added jQuery.Sisyphus for persisting your forms data in a browsers local storage.
• [#49] Added action fields to Ticket actions for more Form Customization.
• [#44] Fixed time format in tickets list.

1.1.0 pl

• Added parameter "cacheTime" for TicketLatest.
• Fixed method Ticket::toArray().
• Added placeholder [[+date_ago]] to class "Ticket". You can use $ticket->get('date_ago');
• Added new system parameter "section_content_default".
• Fixed blank template when create new ticket if no "tickets.default_template" set.
• Added more checkboxes for Ticket in manager.
• Added new system parameters "ticket_hidemenu_force" and "ticket_isfolder_force". You can disable them.
• If user edits ticket which was moved in the category into which the user has no rights, this category will be saved.

1.1.0 rc2

• Fixed snippets for work with pdoTools 1.8.0.

1.1.0 rc1

• Improved send of emails.
• Fixed unsubscription message.
• Email notifications are not sent to the authors of events.

1.1.0 beta2

• Unread comments class removes only when it refreshed manually.
• Added JSON field "properties" to "TicketComment". Now you can store additional data in comments.
• Functions json_encode() and json_decode() replaced to modX::toJSON() and modX::fromJSON().
• Snippet "TicketForm" was completely rewrited.
• Added parameters "allowedFields" and "requiredFields" to snippet "TicketForm". You can use TVs names.
• Tickets created and updated through ajax without reload of form.
• Error messages is not sticky anymore.

1.1.0 beta

• Added system setting "tickets.mail_from"
• Added system setting "tickets.mail_from_name"
• Added system setting "tickets.mail_bcc" for sending notifications for site admins.
• Added system setting "tickets.mail_bcc_level" for setting level of admin notifications.
• Added chunk "tpl.Tickets.ticket.email.bcc" for admin notification about new ticket.
• Added chunk "tpl.Tickets.comment.email.bcc" for admin notification about new comment.
• Added chunk "tpl.Tickets.comment.email.subscription" for notification of thread subscribers.
• Improved responses from server through ajax.
• New class "TicketQueue" for mail queue.
• New methods: Tickets::addQueue(), TicketThread:isSubscribed() and Tickets::Subscribe() that using TicketThread::Subscribe().
• Added system setting "tickets.mail_queue" for specifying whether to use delayed send of mail.
• [#37] Fixed issue with loading incorrect TVs when create new Ticket.
• [#35] Fixed javascript bug in comments, when "autoPublish=0".
• [#34] Unprocessed placeholders are now removed from preview.
• [#30] TicketsSection now has its own context menu in manager.
• [#29] Fixed errors when snippet "TicketLatest" called before "TicketComments".
• Fixed issue with change template when create new Ticket.
• Fixed issue with hidden new comment, when you reply to another one, and it was changed while you typing.

1.0.0 pl1 (requires pdoTools 1.4.1 or later)

• Add ukrainian lang for frontend.
• Improved all snippets.
• Fixed parameter "parents" in "TicketLatest".

1.0.0 rc4

• Fixed comments bugs when work in limited depth mode.
• Smooth scroll to just created comment.
• Improved ajax update of comments.

1.0.0 rc3

• Comments fixes and improvements

1.0.0 rc2

• Added comments level dots in default css.
• Added indication of unseen comments.
• Added ajax navigation through new comments.
• Added ajax fetching of new comments.
• Fixed primary keys in model of component.
• Added "mode" indication in comment save: "preview" or "create".
• Improved gravatar hash generation.

1.0.0 rc1

• Improved snippet TicketLatest for displaying latest comments of user

1.0.0 rc (requires pdoTools 1.2.0 or later)

• Fixed default parameters of snippets. "showLog" and "fastMode" are now really disabled by default.
• Rewrited snippet "getTickets". See snippet properties for details.
• Rewrited snippet "getTicketsSections". See snippet properties for details.
• Rewrited snippet "TicketLatest". See snippet properties for details.
• Rewrited snippet "TicketComments". See snippet properties for details.
• Updated awesome html editor "MarkItUp" to version 1.1.14.
• Added system parameters "tickets.frontend_js" and "tickets.frontend_css" for loading scripts and styles.
• Merged and rewrited default frontend styles and scripts.
• Replaced Tickets::getChunk() by pdoTools::getChunk().
• Added "jGrowl" script for frontend notifications.
• [#5] Fixed bug with no field "resource" when preview comment.
• [#6] Added parameter "depth" to snippet "TicketComments" for limitation thread depth.
• [#7] Added parameter "formBefore" to snippet "TicketComments" for specify where to show form, before or after.
• [#8] Sorting of thread comments depends from parameter "formBefore".
• [#11], [#12] Added checking of parent comment status when you reply on it.
• [#15] Added comments moderation. Check new parameter "autoPublish" of snippet "TicketComments".
• [#18] Parameters of thread now saving in "TicketThread" object and updates on page refresh.
• [mgr] Added ability to "close" thread. When thread is closed, comments are shown but adding new is disabled.
• [mgr] Added ability to "publish" and "unpublish" comments.

0.9.4

• Fixed bug with ignoring default template of ticket on frontend.

0.9.3

• [mgr] Template fix on ticket create
• [mgr] Fixed permissions for manage comments
• [mgr] Fixed non-install of some system parameters
• Improved snippets for calling them multiple times on one page
• Improved verification of ticket fields when create
• Fixed endless redirect on unpublished or deleted tickets
• Parameter "showLog" is now disabled by default in snippets
• Improved lexicons

0.9.2

• [mgr] Fixed bug with no refresh on ticket create.
• Fixed alias of ticket, created from front.

0.9.1

• [mgr] Fixed bug with no changing author of the ticket when creating it in manager.
• [mgr] Ability to change parent of the comment.
• [mgr] Ability to specify alias of the ticket.
• [mgr] Fixed empty dates in comment window.
• Placeholder [[+date_ago]] in snippet TicketLatest now created from "createdon" property.

0.9.0

• Fixes for PHP 5.4
• Fix error when update ticket with disabled "automatic_alias".
• Deleted /component/tickets/pdotools/.
• Automatic installation of pdoTools from MODX repository.
• 2 new snippets: getTickets and getSections.
• getTickets is set by default for empty Section content.
• Changed chunk tpl.Tickets.list.row for displaying unread comments count.
• New chunk tpl.Tickets.sections.row.

0.8.3

• MarkitUp javascript is now loadings at the bottom of web page.
• Private tickets. If ticket has this param, users will must be have permission "ticket_view_private" for reading it. Otherwise they will be redirected to "tickets.private_ticket_page".
• Fix processing MODX tags when edit comment.
• Little chunks fixes because of ajax issue in some browsers.
• Added parameter "toPlaceholder" to snippet TicketLatest.

0.8.2

• Fixed bug with empty string after Jevix sanitization, if there was some html entities, such as &_nbsp; or &_raquo;.
• Added virtual field "comments" to class TicketThread. Now you can get it as they were natural with TicketThread::get() or TicketThread::toArray().
• Update last comment id and last comment time in thread on comment remove.

0.8.1

• Added clearing cache of ticket on comments create\update\delete\remove. Now you can call [[TicketComments]] cached and do not forget to activate next parameter.
• New system parameter "tickets.clear_cache_on_comment_save". If false, tickets cache will not be cleared on comment. Use it with uncached snippet call.
• No email notices on comments update.
• Improved redirect to tickets in plugin. Now it understands any nesting level.

0.8.0

• [mgr] Added changing section of the ticket.
• [mgr] Added tab with all comments.
• Added editing of comments by author.
• New system parameter "tickets.comment_edit_time". You can set number of seconds during which comment can be edited.
• Added pretty dates formatting - Tickets::formatDate().
• Added placeholder [[+date_ago]] to comments chunks.
• Added placeholder [[+date_ago]] to last tickets and last comments chunks.
• Added virtual fields "comments" and "views" to class TicketsSection. Now you can get it as they were natural with TicketsSection::get() or TicketsSection::toArray().
• Improved chunks processing.
• Normal MODX tags when update ticket on frontend. [[id]] instead of [[id]]
• When you request ticket, that was moved into another section, with old url - user will be redirected to right page.

0.7.0

• [mgr] Fixed default settings when create new ticket.
• Added placeholders of user profile in comments chunks.
• Added plugins events
• New system setting "snippet_prepare_comment" for custom prepare data of the comment.

0.6.0

• [mgr] Added Custom Manager Page for manage comments. Now you can use TicketComments without Tickets.
• [mgr] Fixed selecting default template on ticket create.
• Improved handling of MODX tags in Ticket::getContent.
• Improved frontend javascript files for tickets and comments.
• Removed parameters &useJs=`` and &useCss=`` from snippet TicketComments.
• Added counting of ticket views by users.
• Latest comments now respects status of resource. It must be published and not deleted.
• Added disabling comments to ticket by setting flag "deleted" to comments thread.
• Added virtual fields "comments" and "views" to class Ticket. Now you can get it as they were natural with Ticket::get() or Ticket::toArray().
• Removed snippet getCommentsCount. Just use placeholder [[+comments]] or [[+views]] in chunks.
• Added placeholders [[+comments]] and [[+views]] to ticket page.
• Localized chunks.
• Chunks and snippets now are static by default.

0.5.0

• [mgr] #2 Added support of TinyMCE
• [mgr] Fixed maximize comment window.
• [mgr] New ticket option "disable Jevix". If true - all content of the page will be displayed without filtration.
• [mgr] New ticket option "process MODX tags". If true - all tags on ticket page will be processed by MODX parser.
• [mgr] New system parameter "disable_jevix_default". Sets default value for new ticket.
• [mgr] New system parameter "process_tags_default". Sets default value for new ticket.
• Auto generation of introtext field by cutting text before tag in ticket.
• When displaying tickets, tag transformed into anchor
• Improved getLatestComments - now much more faster.

0.4.1

• Added default content for TicketsSection in manager

0.4.0

• Fixed installer
• Automatic installation of Jevix and creation of property sets for filter comments and tickets

0.3.3

• Improved Ticket class, for better work with its cache
• Fixed work with dates on Ticket update

0.3.2

• Custom manager page for Ticket

0.3.1

• Security fixes
• comment_save permission is enabled in TicketsUserPolicy by default
• Snippet tagCut

0.3.0

• Custom manager page for TicketsSection

0.2.0

• Removed dependency on Quip. Now comments are very fast and handy.
• Various improvements and bug fixes

0.1.0

• First beta