Free
Download the package from the manager of your site.
How to download?
How to download?
The author
Mikhail Tyrsyna
Packages
4 Downloads
961 
Warning! This component requires PHP version
5.6
or higher!
If your site uses PHP less than required, the installation of this
package could break it.
Warning! This package requires MODX not less than
2.3
!
The component is a form for sending errors to the technical support of site developers. Also stores the history of calls in the admin panel, calls go to the E-mail address, which is specified in the settings of the component technicalsupport_email.
Developers
Example of use
To apply for technical support, you need to go to the component page in the admin panel.
When creating, indicate the topic of the problem and its full description
Component settings
technicalsupport_email — Technical support e-mail
Email address to which letters will be sent
technicalsupport_email_subject — Email subject
The subject which will be indicated in the letter
technicalsupport_namesender — Sender name
The name of the sender that will be indicated in the letter
F.A.Q
Where can I change the email template?
— The template is in chunk technicalSupport.EmailTpl
Developers
- The component can be replaced with the help button on the right
- There is also an event technicalSupportOnBeforeSent
Example of use
To apply for technical support, you need to go to the component page in the admin panel.
When creating, indicate the topic of the problem and its full description
Component settings
technicalsupport_email — Technical support e-mail
Email address to which letters will be sent
technicalsupport_email_subject — Email subject
The subject which will be indicated in the letter
technicalsupport_namesender — Sender name
The name of the sender that will be indicated in the letter
F.A.Q
Where can I change the email template?
— The template is in chunk technicalSupport.EmailTpl
1.0.1-pl
- [Fix] Now the event returns properties subject and message
1.0.0-pl
- First